Effective Date: 03-09-2023
Welcome to CIVILOWL !
At CIVILOWL, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit or make a purchase from our website [www.civilowl.com].
1. Information We Collect
We collect the following types of information:
a. Personal Information
When you place an order or register on our site, we may collect:
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Full Name
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Email Address
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Phone Number
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Shipping & Billing Address
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Payment Details (processed securely via third-party gateways)
b. Non-Personal Information
We may collect non-identifiable data like:
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Browser type, IP address, time zone
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Pages visited and time spent
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Device information
This helps us improve site performance and user experience.
2. How We Use Your Information
We use your data to:
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Process and fulfill your orders
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Communicate with you about your purchases or account
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Send you marketing emails (if you opt-in)
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Improve our products, services, and website
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Prevent fraud and ensure security
3. How We Share Your Information
We do not sell or rent your personal data. However, we may share it with:
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Third-party service providers (e.g., payment processors, shipping partners)
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Marketing tools (e.g., email platforms like Mailchimp, Meta or Google Ads, if opted-in)
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Legal authorities if required to comply with law or to protect our rights
4. Your Rights
You have the right to:
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Access the personal data we hold about you
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Request correction or deletion of your data
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Opt out of marketing communications at any time
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Withdraw consent where processing is based on consent
To exercise your rights, please contact us at sales@civilowl.com
5. Data Security
We use secure technologies and protocols (SSL, encryption, etc.) to protect your data. While we strive to protect your information, no method is 100% secure.
6. Cookies
We use cookies to:
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Enhance your browsing experience
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Remember preferences and cart details
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Analyze traffic and user behavior
You can manage cookie settings in your browser.
7. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for their privacy practices or content. Please read their policies before engaging.
8. Children’s Privacy
Our site is not intended for individuals under the age of 13. We do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions or concerns regarding this policy, please contact us:
📧 Email: sales@civilowl.com
đź“Ť Address: Ground Floor, Solitaire Mall, Mall Road, Amritsar